The home care intake call script

Families looking for care usually call two or three agencies in one evening and choose the one that answers best. This short script gives your office the same calm, complete first call every time.

• A word-for-word call script, from “thank you for calling” to a booked in-home assessment
• Calm answers to 9 questions families always ask: cost, Medicare, Medicaid, “we’re just looking” and more
• A printable intake call sheet to keep next to every phone
• The 15-minute callback routine that keeps an inquiry from going to the next agency
• Voicemail greetings, 4 follow-up texts and a weekly scorecard

11-page PDF with a printable call sheet. No call, no catch.

Consultant, broker or vendor to home care agencies? Get this script with your name on the cover and earn 30% on referrals.